FAQ
Order Information
Can I Cancel My Order?
Unfortunately, we are not able to cancel an order once it has been placed.
I Put The Wrong Address In My Order, What Should I Do?
Please be careful when entering your shipping address, Licx Beauty will not be responsible for orders sent to the incorrect delivery address provided by the customer.
I Have Not Received My Order Confirmation, What Should I Do?
Sending order confirmations can sometimes take up to 24 hours due to high demand. If you have not received your order confirmation email after 24 hours, please contact us via our contact us page.
How Can I Track My Package?
Once your order has been fulfilled, you will receive an email with your tracking information. You can track the progress of your order directly on your Licx Beauty order tracking page.
Do You Offer Returns?
We are unable to offer refunds, returns, or exchanges. All sales are final. Please note, Licx Beauty By Lamont Odum reserves the right to refuse all returns, reshipments, and refunds. In the unlikely event that a product arrives damaged, the customer must contact customer service within 48 hours of receipt. Customers must include photos of the issue and a screenshot of your order confirmation email.
Do You Offer Exchanges?
Unfortunately, we are unable to process exchanges at this time.
Payment & Delivery
What forms of payment do you accept?
We accept online payments via visa, mastercard, american express, afterpay, and paypal. If you are an international consumer, we also accept local payment providers. You’ll see this list when you visit our checkout page.
Why Was I Charged Twice?
You will only be charged for what you purchased. If you see duplicate charges, please give it a few days until the issue falls off and gets rectified automatically. However, if it still remains and you are positive you only placed one order, please contact us via our contact us page with a screenshot of the duplicate charge for further assistance.
Shipping
We offer free express shipping to all orders placed in the united states. Your order will ship in 1 to 2 business days.
International Shipping
International shipping rates will be calculated at checkout.
Products
How Often Do You Restock?
Restock dates vary depending on product availability. Please sign up for our emails to find out when your favorite products will be back in stock!
Do You Offer Free Samples Or Gifts?
We do not offer free samples or gifts.
Where Are Your Products Manufactured?
Our formulas are made in the usa.
Are Your Products Natural?
Yes.
Do Your Products Contain Soy?
Licx Beauty do not use soy in any of our products.
Are Your Products Vegan?
Yes.
Does Licx Beauty Use Parabens Or Sulfates?
Licx Beauty do not use parabens, phthalates or sulfates in any of our products.
Do You Test Products On Animals?
Licx Beauty do not test products on animals. All of our products are cruelty-free.
Product Details
Lip Gloss
All of our lip glosses are vegan and cruelty free.
Whipped Body Butter
Made with 100% natural & organic butters & oils, vegan, & cruelty free. We recommend storing your products in a cool dry place, away from direct sunlight and excessive heat.
Body Scrubs
Made with 100% natural & organic butters & oils, vegan, & cruelty free. We recommend storing your products in a cool dry place, away from direct sunlight and excessive heat.
Lip Scrubs
Made with 100% natural & organic butters & oils, vegan, & cruelty free. We recommend storing your products in a cool dry place, away from direct sunlight and excessive heat.
Shimmering Body Oils
All of our shimmering body oils are vegan and cruelty free.